Communications Data Group, Inc. (CDG) Completes Integration of the ONLINE Utility Exchange
Providing their customers with a cutting-edge risk assessment tool for bad-debt prevention
Winterville, NC – ONLINE Information Services, Inc. announced today the successful integration of its premier bad-debt elimination tool, the ONLINE Utility Exchange, with CDG’s MBS platform. This integration will allow MBS users to eliminate bad debt during the application process and recover delinquent accounts with ONLINE’s industry-leading collection services.
Through its partnership with ONLINE, CDG now offers an integrated real-time credit risk assessment and Red Flag compliance tool to their users. The ONLINE Utility Exchange will utilize application data entered in MBS to verify the applicant’s identity, return an accurate deposit amount according to the Utility’s policies, and highlight unpaid utility bills and disconnects from ONLINE’s unique national Utility Exchange database and other national sources. Data export capabilities within MBS will allow customers to refer collection accounts and send payment information to ONLINE automatically, helping to track customers who do not pay their bills from utility to utility through ONLINE’s national Utility Exchange database. Benefits of this enhancement include timeliness of reporting and secure data transmission.
About the ONLINE Utility Exchange
Established in 1956 as a credit bureau and collections agency, ONLINE Information Services, Inc. is currently the nation’s leading developer of risk management and debt recovery solutions for the Utility, Property Management, Healthcare, and Mortgage industries. Servicing Utilities throughout the nation, the ONLINE Utility Exchange is a utility-specific credit bureau with the single goal of providing the tools necessary to eliminate bad debt. For more information, visit www.ONLINEUtilityExchange.com or contact:
ONLINE Sales
(866) 630-6400
sales@onlineis.com
About CDG
CDG offers scalable, accurate billing and operational support solutions for voice, video, and data for retail and wholesale telecommunications carriers and service providers. Options include: BDS, Interconnect, Mediation, Customer Care, Plant, Trouble, Service Provisioning, E-Care, Task Management and third-party financial, mapping and facilities management products. Service bureau, online and licensed options are available. Visit our website at www.cdg.us to learn more.