Blogs
AI Increases Consumers’ Fraud Concerns
AI agents in digital transactions are challenging businesses attempting to build trust because the technology is a significant target for fraudsters, according to Experian’s 11th-annual Identity and Fraud Report. More than half of people surveyed say they’re concerned...
Almost two-thirds of subscribers would switch based on cybersecurity offerings
F-Secure’s annual Scam Intelligence & Impacts Report found a public that still is being victimized but also has an acute awareness of — and willingness to pay for — cybersecurity protection. The survey found a great deal of interest among consumers. A...
Broadband competition shifting from speed to experience
Raw speed has stopped being a dependable way for broadband providers to stand out — with gigabit service reaching 25% penetration in the United States and performance gaps among fiber, cable, and fixed wireless narrowing — according to a new report from Parks...
Tech giants lead the contest to own the connected home customer
The companies controlling how consumers interact with their devices, rather than those selling the hardware, are best positioned to own the customer relationship in the connected home, according to a new State of the Connected Home report from Parks Associates. The...
Most Americans want more control over connected device data
A growing share of U.S. consumers is uneasy about the data their connected home devices gather, according to the State of Consumer Data 2026 report from Reviews.org. The survey of 1,000 Americans found that 30% felt more concerned about data collection than a year...
Netflix, HBO Max, and Disney lead for AI-generated citations
5W Research looked at how generative AI interacts with consumers considering their streaming choices. “The Entertainment & Streaming AI Visibility Index 2026” found that the top ten streaming services by AI citation were Netflix, HBO Max, Disney+, Amazon...
Precision agriculture sector fears inadequate upstream capacity
Current and proposed federal benchmarks may not be adequate to meet the needs of the rise of precision agriculture, according to a new white paper from the Fiber Broadband Association (FBA), “Fiber-Rich Farming: Broadband Requirements for Precision AG Today and...
Early termination fees have been terminated
Early termination fees are a thing of the past, according to research from HighSpeedInternet.com. The company keeps a huge database of service providers and the elements of the packages they offer. Until a few years ago, this included early termination fees (ETFs),...
Data center market segment to surpass $517B by 2030
The worldwide data center market is in the process of growing in value from a starting point of $187.35 billion in 2020 to an eventual value of $517.17 billion by 2030, according to a report from Allied Market Research (AMR). The sector is experiencing a compound...
Spam and robocalls sour people on unsolicited contacts
The onslaught of spam and robocalls is discouraging people from responding to any unsolicited contact—even messages from legitimate sources—according to a study from ReverseLookup, a company that provides a multi-input verification platform. The study, which was...
More than half of adults 45–54 use more than screen at once: Report
More than half of adults aged 45–54 are watching videos on multiple screens at the same time, according to new research from Omdia. The research firm reports that 52% of viewers in that age group watch video clips on their mobile phones while watching television, up...
Mobile operators fall behind fraudsters in leveraging AI: Report
Fraudsters are ahead of mobile operators when it comes to artificial intelligence (AI), according to a new report from Hiya. Hiya’s State of the Call 2026 report shows that one quarter of Americans say they have received a deepfake voice call in the past year, with...
Broadband companies’ expenses and revenue trends highlighted in new report
Of particular interest in Forvis Mazars’ latest study—“The 2025 Rural Broadband Benchmark Study: Trends & Industry Trajectory”—are findings on expenses and revenue, voice and internet service trends, and participation in the Alternative Connect America Cost Model...
Internet speeds are fast and relatively consistent nationwide: Report
Every major city in the United States saw median download speeds of at least 200Mbps in the second half of 2025 — and the same was true in almost every state — according to a new report from Ookla Intelligence. The only states that couldn’t keep pace were Montana,...
Apple device sales dominated smartphone market in 2025: Report
Smartphone components are getting more expensive to make, but that hasn’t stopped the global market from experiencing steady growth according to a new report by London-based tech research and advisory group Omdia. Between Q4 2025 and Q4 2024, smartphone sales went up...
Gaming strong as gamers play more often: Survey
Gamers are playing more often in the last six months than they did before, and they’re starting younger. According to a recent survey by Boston Consulting Group (BCG), 44% of parents say their kids have started gaming before the age of five. Among all kids who game,...
Wireless Broadband Alliance Reports Successful Wi-Fi QoS Trials
Standardized Wi-FI quality of service (QoS) provides 70% reduction in latency and improvements in a number of other metrics, according to a new report published by the Wireless Broadband Association (WBA). The report, entitled “End-to-End Quality of Service (E2E QoS)...
North Dakota Tops for Internet Connectivity in 2025: Report
The mostly rural state of North Dakota tops QR Code Generator’s list of states with the best internet access, with more than nine out of ten (91.4%) homes served by gigabit cable or fiber connections by the middle of the year. This represents a 20.7 percentage point...
A Lifetime’s Worth of Connectivity Exceeds $200K: Report
The monthly bills a person receives for staying connected may seem inconsequential, but the total over a lifetime is likely to come as a shock to many. A lifetime (60 years) of staying connected is likely to cost the average U.S. resident just over $200,000, according...
Communications Provider Revenue $5.6T in 2030: Omdia
Global communications provider revenues will reach $5.6 trillion with a compound annual growth rate (CAGR) of 6.2%, according to Omdia. The study, which tracks both revenues and capital expenditures (capex), points to innovation, infrastructure expansion, and...
Fixed Wireless Access Subscriptions to Double: Report
In a new report, Omdia predicts that global fixed wireless access (FWA) subscriptions will more than double by the start of the next decade. The research firm forecasts that FWA subscriptions to grow from 71 million in 2024 to 150 million by the start of the next...
Datacenter Segment Worth Almost $321B by 2030
MarketsandMarkets says that the worldwide datacenter industry segment will be worth $320.89 billion by 2030 as artificial intelligence (AI) and other emerging technologies increase the need to handle more data in differentiated ways. The increase will be stark: The...
AI Data Center Market Growing Quickly, Straining Grid
The artificial intelligence (AI) data center market is expected to expand at a 24.5% compound annual growth rate (CAGR) — reaching $78.91 billion by 2032, up from $13.67 billion in 2024 — according to a new report from Data Intelligence. The firm credits the expected...
Customers Increasingly Understand the Need for Cybersecurity: Report
Broadband providers that offer cybersecurity services are in line with what customers want, according to Safewise’s updated “State of Safety” report. Online crime is increasingly center stage. Last year, the report says, one in seven Americans adopted new...
GenAI and Other Emerging Technologies Pose Infrastructure Challenges: Study
A Unisys study of how organizations are adapting their strategies to support new technologies such as generative artificial intelligence (GenAI), agentic AI, and quantum computing finds what it calls a widening gap between business ambitions and IT readiness. The...
Smart Home Market Grows Strongly in the Last Five Years: White Paper
Thirty-eight percent of respondents to a Parks Associates’ research study self-identify as smart home “early majority” adopters, an increase from 20% in 2020. The study, which was done in conjunction with the Connectivity Standards Alliance (CSA), found that 13...
Finding Info the Top Reason to Go Online, Short-Form Video and AI See Gains: Report
Finding information is the top reason people use the internet in 2025, according to a new report by media monitoring firm Meltwater. But people are increasingly starting their online experiences on sites other than search engines. The report also found that streaming...
Consumers Want Live TV, and They Want It FAST: Research
Free, ad-supported streaming TV (FAST) services are the most common way in which consumers watch live television, according to Horowitz Research’s “State of Media, Entertainment & Tech: Viewing Behavior 2025.” Forty percent of viewers say that they watch live TV...
New Technology Brings Opportunities, Challenges to Emergency Response Sector
Emergency response platform provider Intrado’s “State of the 9-1-1 Industry” report suggests that the emergency response sector is changing in fundamental ways as it integrates new technologies such as the cloud and artificial intelligence. “We’re witnessing a true...
Smart Home Uptake and Device Density Grow: Report
More homes are using smart devices — and the number of devices in the homes that have them is growing as well — according to a new Horowitz Research report. The organization, which is a division of M/A/R/C Research, found that 48% of homes have at least one such...
MEF, Console Connect Release Integration Tool
The MEF Lifecycle Service Orchestration (LSO) Adaptor Tool now is available as an Open Source project on GitHub and via the organization’s LSO Marketplace. The tool enables mapping between disparate API frameworks and makes possible integration without a complete...
Gen Z is Tired of Passwords: Survey
An international survey by security vendor Bitwarden shows that an array of bad password practices by the Gen Z age group are posing significant threats to users’ data. Perhaps the most telling finding is that 59% of Gen Z respondents recycle existing passwords when...
The O-RAN Software Community Adds to Functionality with Two Releases
J and K software releases from the O-RAN Software Community now are available. Cisco defines an Open Radio Access Networks (O-RANs) as “a nonproprietary version of the Radio Access Network (RAN) system that allows interoperation between cellular network...
IoT Security to Reach $106.4 Billion by 2031: Report
The worldwide Internet of Things (IoT) security sector is projected to reach $106.4 billion by 2031 — a compound annual growth rate of 20.8% — according to a new report by Insight Partners. The report says that the global IoT security market is divided into five...
Legacy Networks Persist, Proving Costly and Impeding Providers’ Service Innovations
Legacy networks are proving increasingly expensive for operators to maintain, yet their complete phase-out remains years away, according new research from TXO, a circular economy partner for the telecommunications industry. The financial strain caused by rising...
Partnership Struck to Advance Open-Source and Standards-Based Wireless Broadband
A new collaboration between LF Broadband and the Wireless Broadband Alliance (WBA) aims to unite the open source and wireless broadband sectors to accelerate the creation and adoption of carrier-grade broadband solutions. LF Broadband is an initiative advancing...
Surge in Mobile “Mishing” Attacks Demands Specific Security Controls: Report
Mobile targeted phishing — called mishing — is becoming better understood for the sophisticated threat environment it creates for businesses, according to a new report from Zimperium, “zLabs Mishing Report: The Evolution of Mobile-Specific Phishing Attack.” The report...
Data Usage for Home Devices Grows Sharply: Verizon Report
Monthly data usage has increased 6% from 2023 for all Verizon home internet technologies, according to the 2024 Verizon Consumers Connection report. Usage now is at 656 Gbps, up from the 2023 figure of 621 Gbps. Data usage is growing, in no small part, due to the...
Life is Tough without ACP, Lifeline: Survey
The National Lifeline Association (NaLA) has released a survey and personal testimonies that paint a poignant picture of how some people are struggling without the Affordable Connectivity Program (ACP). The survey has more than 68,000 responses and almost 30,000...
WBA Survey Results: 81% of Wi-Fi Execs Plan OpenRoaming Deployments in 2025
Wi-Fi in general and OpenRoaming specifically will enjoy a period of growth this year, according to the Wireless Broadband Alliance (WBA) annual report. The “WBA Industry Report 2025” found that 81% of executives plan to deploy OpenRoaming, which enables roaming...
WBA Updates Operator-Managed Wi-Fi Reference Architecture
The Wireless Broadband Alliance (WBA) has updated its framework for operator management of Wi-Fi in residential settings. The WBA says that “Operator Managed Wi-Fi (OMWi): Reference Architecture and Requirements” includes enhanced technical and operational...
New National Broadband Map Shows Allocation-per-Location Increases: Analyst
The fifth version of the National Broadband Map, which featured data as of June, continued to track significant reductions in the number of unserved and underserved locations, according to analyst Mike Conlow. Conlow, writing on Substack, highlighted the finding...
ISAC Technology Impact Far Off, but Potentially Massive: ABI Research
A technology called Integrated Sensing and Communications (ISAC) has potential ramifications so great that it is generating excitement a decade ahead of likely deployments, according to ABI Research. ISAC, which ABI describes as turning mobile networks into radars...
Global Tablet Sector Grows 20.4% in the Third Quarter: IDC Report
Global shipments of tablets grew 20.4% year-over-year, according to preliminary data from the International Data Corporation (IDC). The analysts point out that year-over-year growth should be taken in the context of 2023 being a poor one for the sector....
North America Leads in Smart Home Growth: Berg Insight
Forty-one percent of households in North America had at least one smart home product or system at the end of last year, according to a study by Berg Insight. The analysts predict that Europe and North America totaled 126.2 million smart homes last year, with North...
Wearable Tech to Grow 6% in 2024; Some Devices Stimulated by a “Refresh”
Wearables — a type of consumer technology designed to be used while worn — are expected to grow 6.1% in 2024 compared with 2023. This growth rate is based on a forecast by International Data Corporation’s (IDC) Worldwide Quarterly Wearable Device Tracker of 537.9...
The White House Releases Roadmap to Enhancing Internet Routing Security
The White House Office of the National Cyber Director (ONCD) released the Roadmap to Enhancing Internet Routing Security report earlier this month. The Border Gateway Protocol (BGP) is used to navigate the internet. Problems, such as misdirection of traffic,...
There When It’s Needed: Spectrum Tops in Opensignal Reliability Analysis
Spectrum scored highest in Opensignal’s assessment of broadband reliability with 741 points on a 100 to 1,000 point scale. The assessment used Opensignal's new Broadband Reliability Experience metric, which is technology agnostic. The analysis included five service...
Chicago Tops in U.S. for Remote Work: Report
More people than ever are opting to work for long periods away from their homes. WorkMotion, a firm that says it helps companies work through international compliance hurdles to hire people based anywhere in the world, looked at which cities are best for such nomads....
Florida-Based Rapid Fiber Internet Selects CDG for Its Business Operations Tools
Communications Data Group (CDG) recently announced that Florida-based Rapid Fiber Internet will use its consumer and enterprise operations and billing platform for its business operations in the communities it serves in the Suwannee Valley of northern Florida. The...
