Press Releases

Champaign, IL – Communications Data Group (CDG) today announced that Socket Fiber, a Missouri-based fiber broadband provider, has successfully launched Elements, CDG's cloud-based OSS/BSS platform, to support its expanding operations, enhance customer service...

Champaign, IL – Communications Data Group (CDG) is pleased to announce that InterBel Telephone, a trusted telecommunications provider in northwest Montana, has recently launched CDG’s cloud-based Elements OSS/BSS platform as part of their foundation for future growth...

Operators running CDG's Elements platform can now analyze every customer conversation with the full account context Elements already stores - tickets, billing history, and available products - and see the results land back in the system their teams already work in. No...

Champaign, IL — Communications Data Group (CDG) today announced the successful launch of its public Wi-Fi service support, delivered through the CDG Elements platform and powered by netElastic software, for Rapid Fiber Internet, a 100% fiber internet service provider...

Champaign, IL — CDG announced today that it has successfully launched its Calix Subscriber Service Application Programming Interface (API) integration for its customers, enabling real-time data synchronization between CDG’s Elements OSS/BSS platform and the Calix One...

Champaign, IL – Communications Data Group (CDG) is pleased to announce that VTX1, a leading rural broadband provider based in Raymondville, TX, has partnered with Communications Data Group (CDG) to implement CDG’s cloud-based OSS/BSS platform, Elements, marking a...

New York, NY – Innovation Incubator, Inc., an AWS advanced service partner, is pleased to announce that it is expanding its strategic partnership with Communications Data Group, Inc. (CDG) to offer advanced data integration, process refinement, and AI automation...

Rapid Fiber Internet Selects CDG Elements to Evolve Their Business Operations Champaign, IL – Communications Data Group (CDG) is pleased to announce that Rapid Fiber Internet, a Florida-based fiber internet provider serving communities in the Suwannee Valley, has...

CDG Launching Elements Platform for Service Providers and Carriers Champaign, IL – Communications Data Group (CDG) is pleased to announce the upcoming launch of its newly named OSS/BSS platform, Elements, for managing and invoicing subscriber, enterprise, wholesale,...

Champaign, IL – Communications Data Group (CDG) is pleased to announce that Comporium, a leading provider of broadband and telecom services for residential and business customers throughout the Carolinas, has selected CDG’s invoicing solution for their subscriber...

CDG and Innovation Incubator Create Generative AI Solutions for BSPs Champaign, IL – Communications Data Group, Inc. (CDG) is pleased to announce an alliance with Innovation Incubator, Inc., an AWS partner, to operate an extension of CDG’s innovation lab and develop...

MINNEAPOLIS, April 22, 2024 (Newswire.com) - Survey & Ballot Systems (SBS) is pleased to announce an integration with Communications Data Group (CDG) to streamline and enhance cooperative governance through a new meeting registration software solution. This...

Communications Data Group, Inc. (CDG) Completes Integration of the ONLINE Utility ExchangeProviding their customers with a cutting-edge risk assessment tool for bad-debt prevention Winterville, NC - ONLINE Information Services, Inc. announced today the successful...

Champaign, IL – Communications Data Group, Inc. (CDG) announced it has joined the Fiber Broadband Association, an organization that is dedicated to accelerating the deployment of fiber broadband networks to ensure every community can leverage the economic and societal...

Champaign, IL – Communications Data Group, Inc. (CDG) is pleased to announce the recent promotion of Todd LaCognata to Director of Client Onboarding. As Director of Client Onboarding, Mr. LaCognata will be responsible for managing CDG’s onboarding and project...

Champaign, IL – Communications Data Group (CDG) is pleased to announce that GigaBeam Networks, a regional Broadband Service Provider (BSP) serving residential and business customers across Virginia and West Virginia, has selected CDG’s online subscriber billing and...

Champaign, IL – Communications Data Group (CDG) is pleased to announce that Farmers Telephone Cooperative, Inc. (FTC), a leading regional telecommunications service provider serving residential and business customers in South Carolina, has selected CDG’s online...

Alpharetta, GA – (January 2024) – GOCare, a SaaS provider of digital experience software, alongside Dialpad, Inc., the industry-leading Ai-Powered Customer Intelligence Platform, are pleased to announce that Conterra Networks, a fiber-focused service provider...

Champaign, IL – Communications Data Group (CDG) is pleased to announce that Surf Internet, an Indiana‐based Broadband Service Provider (BSP) serving municipalities across Indiana, Illinois, and Michigan has recently launched CDG’s consumer and enterprise operations...

Champaign, IL – Communications Data Group (CDG) is pleased to announce the completion of an enhanced integration between CDG’s MBS consumer and enterprise billing and OSS solution and CheckPoint Solutions, which now supports customer self-scheduling during the sign-up...

Communications Data Group (CDG), in partnership with Conterra Networks, is elated to announce the recent completion of an integration with Blue Planet’s alert and alarm monitoring tool that enables automated trouble ticket creation for their customers in the event of...

Communications Data Group (CDG), in partnership with Calix, Inc. (NYSE: CALX) is pleased to announce that CDG’s cloud-based OSS/BSS solution, MBS, now seamlessly integrates with Calix Cloud®, enabling insights for Calix Support and Marketing Cloud persona-based views....

Champaign, IL – Communications Data Group (CDG) is pleased to announce that Home Telecom, a fiber-focused service provider headquartered in Moncks Corner, SC, has selected CDG’s cloud-based BSS/OSS solutions for subscriber management and billing, MBS, and carrier...

Champaign, IL – Communications Data Group (CDG) is pleased to announce that Conterra Networks, a regional fiber-driven service provider headquartered in Charlotte, NC, has launched CDG’s MBS Ticketing module as part of a multistage initiative to improve their internal...

Champaign, IL – Communications Data Group (CDG) is pleased to announce the recent onboarding of Palmetto Rural Telephone Cooperative (PRTC) to MBS Cloud, CDG’s live AWS cloud platform solution for billing and operations. CDG, with the support of Rackspace Technology,...

CHAMPAIGN, IL – Communications Data Group, Inc. (CDG) is pleased to announce the recent promotion of Mike Carson to MBS Product Support Manager. As MBS Product Support Manager, Mr. Carson will be responsible for overseeing the Technical and Billing support groups and...

Champaign, IL – Communications Data Group (CDG) is pleased to announce the launch of active tracking, dynamic route building, and Liveshare capabilities for its integration between Samsara, the pioneer of the Connected Operations Cloud, and CDG’s MBS consumer and...

Champaign, IL – Communications Data Group (CDG) is pleased to announce that Archtop Fiber, a new fiber-based Internet Service Provider (ISP) serving residential and business customers across the Northeast, has selected CDG’s online subscriber billing and customer care...

Champaign, IL – Communications Data Group (CDG) is pleased to announce that Duo Broadband, a fiber- driven regional service provider headquartered in Jamestown, KY, has selected CDG’s online subscriber billing and customer care system, MBS, and online carrier access...

Champaign, IL – Communications Data Group (CDG) is pleased to announce the recent integration between CDG’s MBS consumer and enterprise billing and OSS solution and CheckPoint Solutions demand aggregation, marketing, and customer acquisition solutions for service...

Champaign, IL – Communications Data Group (CDG) is pleased to announce the recent integration between CDG’s MBS consumer and enterprise billing and OSS solution and 3-GIS’s fiber network management software. The initial phase of the integration allows MBS clients...

Champaign, IL – Communications Data Group (CDG) is pleased to announce that Conterra Networks, a regional fiber driven service provider headquartered in Charlotte, NC, has selected CDG’s online subscriber billing and customer care system, MBS, as their BSS/OSS...

Champaign, IL – Communications Data Group (CDG) is pleased to announce the launch of the MBS Field Tech mobile application for Android and iOS, which allows company field technicians or anyone else that needs to complete work from remote locations to easily manage the...

Champaign, IL – Communications Data Group (CDG) is pleased to announce the recent integration of Calix’s internet usage monitoring capabilities into CDG’s MBS consumer and enterprise billing and OSS solution. The integration will allow MBS clients utilizing Calix’s...

Champaign, IL – Communications Data Group (CDG) is pleased to announce the recent completion of an integration between CDG’s MBS, consumer and enterprise management and billing system, and Cordell Nex-Tech’s NOC monitoring solution. The integration will be offered as...

Champaign, IL – Communications Data Group (CDG) is pleased to announce the recent completion of enhancements to CDG’s interconnection, carrier access, and circuit billing and management solution, BDS-I, to support the FCC’s regulatory changes to billing originating...

Champaign, IL – Communications Data Group (CDG) is pleased to announce its recent acquisition by Palmetto Holdings, LLC, a wholly owned subsidiary of Palmetto Rural Telephone Cooperative (PRTC), a member owned telecommunications service provider based in South...

CHAMPAIGN, IL – Communications Data Group, Inc. (CDG) is pleased to announce the recent promotion of Ryan Travaille to Communications Director. As Communications Director, Mr. Travaille will be responsible for developing, implementing, and governing communication and...

Champaign, IL – Communications Data Group (CDG) is pleased to announce the availability of Spanish language formatted invoices in its MBS consumer and enterprise billing and customer care solution. The new features allows service providers to selectively designate...