OSS/BSS elements
CDG Elements platform offers cloud-based, SaaS delivered OSS/BSS solutions for service providers and carriers seeking to grow their business, improve their BI, and develop innovations to increase their efficiencies.
As an operator owned, operator managed company our mission is to revolutionize the telecommunications industry by providing a flexible, open architecture OSS/BSS platform that empowers service providers and carriers to deliver exceptional services to their customers.
OPERATE
NETWORK ELEMENTS
Design and organize your core network and customer circuits, and easily manage your network infrastructure, from wire centers to endpoints.
TICKETING
Streamline incident reporting and tracking and improve response and closure times.
Subscriber Hub
Engage with a 360 degree view of subscribers and their services, and utilize AI/ML powered insights for support, anomaly detection, recommendations, and situational awareness.
WORKFLOW
Customize, track, and complete tasks seamlessly, while enhancing operational efficiency through automation, dispatch features, scheduling, and mobile use.
Service Automation
Workforce
Give your employees the power to manage work orders, equipment, and tickets on the go with our mobile Android/iOS app.
EVOLVE
Business Intelligence
Define and access your crucial financial, workflow, and service performance data.
CRM/Prospects
Track and manage business prospects and store vital contact and service details in one convenient location.
Reporting
Generate custom reports, business intelligence gadgets, targeted emails, and more.
Fraud Monitoring
Mine your warehoused data to detect and provide alerts about potential fraud, based on the rules you define.
Data Warehouse
Control the type and amount of data you store, including Cat 11 detail usage, CABS usage, and end user usage, for wharehouse reporting, analysis, and notifications.
Insights
The Insights element generates advanced data visualizations for revenue, sales, ticketing, and more from your lakehouse data.
MANAGE
Point of Sales (POS)
Process payments, deposits, and sales across multiple POS locations.
System Monitor
Monitor system actions and provide updates and notifications.
ENGAGE
Subscriber Connect
Self-service and EBPP platform tailored to your business, your customer needs, and increased customer engagement and self-control.
Carrier Connect
Distribute access and interconnection invoices effortlessly and securely online and provide access to past invoices, CSRs, and Bill Remittance documents.
BILL
Subscriber Invoicing
Generate clear, accurate, company-customized invoices for your subscriber services for print, email, and online distribution.
Carrier Invoicing (BDT)
Produce mechanized access and wholesale bills (BDTs) according to C/BOS industry standards.
Mediation
Consolidate, streamline, and format your data for efficient billing, rating, auditing, usage distribution, and reporting.
Carrier Utilities
Submit and monitor jobs, billing, batch processing, and other reporting associated with your interconnection services.
Rating
Establish rating information and rules for your services, features, and promotions and control your charges and the usage rating for any situation.
Fulfillment
Full range of printing and mailing services that build cost-effective productivity for your business.
subscriber Utilities
Submit and monitor jobs, billing, batch processing, and other reporting associated with your subscriber services.
INTERCONNECT
ACCESS
Management and billing for switched access and CABS using the highest CBOS industry standards.
SERVICE ORDER
Manage your service orders for carrier access and wholesale services.
WHOLESALE
Manage your special access and wholesale carrier services and contracts for circuits, Ethernet services, and transport.
MEDIATION
Consolidate, streamline, and format your data for efficient billing, rating, auditing, usage distribution, and reporting.